1. Cancellation

• The Customer has the right to cancel the product within 14 days after receiving it.
• The cancellation request should be communicated to our customer service via email or phone.
• The fee for the canceled order will be refunded within 14 days following the cancellation.

2. Return

• The products to be returned must be in their original packaging and unused.
• After the condition of the returned products is examined, the refund process will be initiated.
• The fee for the returned products will be refunded to the payment method used after confirmation following the inspection of the products.

3. Special Cases

• For damaged or defective products, please contact our customer service.
• The timeframe and conditions for the return process may be subject to local laws and policies.